Computronics Systems - Technical Lead - WiFi Systems

Job Summary :

We are seeking an experienced and client-focused Technical Lead to join our team.In this role, you will be responsible for overseeing our Optical Network Terminal (ONT) and WiFi modem technologies.

The ideal candidate will provide expert-level technical support, lead product testing, and collaborate with teams to deliver robust networking solutions for our enterprise clients.

This is a leadership position that requires a strong background in ISP or telecommunications environments and a commitment to customer excellence.

Key Responsibilities :

• Technology Management : Oversee the complete lifecycle of ONT and WiFi modem technologies, from development and implementation to ongoing maintenance and system optimization.
• Technical Solutioning : Design, develop, and present comprehensive technical solutions, proposals, and network designs to enterprise clients.
• Client Support : Serve as a primary point of contact for client inquiries, troubleshooting complex technical issues to ensure timely and effective resolution.
• Team Collaboration : Work closely with internal teams to identify, diagnose, and resolve technical problems related to our networking products and systems.
• Product Validation : Lead the testing and validation process for new networking products to ensure they meet quality and performance standards.
• Product Expertise : Act as a subject matter expert on a wide range of networking products, including switches, wireless access points, routers, gateways, and IP CCTV systems.

Skills & Expertise :

(ref : hirist.tech)