[Immediate Start] Associate - Data Entry

About the Company

The Associate, Operations Centre will report to the Joint Director, Operations Centre and play a pivotal role in ensuring the smooth and efficient functioning of the Operations Centre. The position requires meticulous attention to detail, proactive coordination with internal and external stakeholders, and the ability to manage multiple operational tasks effectively. The Associate will support operational, logistical, and administrative functions to meet the high standards of service required for the Indian Armed Forces and associated agencies, under the guidance of senior leadership.

About the Role

The Associate, Operations Centre will report to the Joint Director, Operations Centre and play a pivotal role in ensuring the smooth and efficient functioning of the Operations Centre.

Responsibilities

• Technical Expertise
• Perform data entry and updates for Failure Reports (FRs) in coordination with stakeholders.
• Ensure timely dissemination of failure-related information to relevant agencies, system engineers, or managers for rectification and follow-up.
• Maintain an accurate and up-to-date database of personnel, including biodata, passports, and visas for ASI and visiting teams.
• Data Management
• Perform data entry and updates for Failure Reports (FRs) in coordination with stakeholders.
• Ensure timely dissemination of failure-related information to relevant agencies, system engineers, or managers for rectification and follow-up.
• Maintain an accurate and up-to-date database of personnel, including biodata, passports, and visas for ASI and visiting teams.
• Reporting and Analytics
• Generate data analytics reports for the Operations Centre and ensure timely dispatch to concerned agencies.
• Compile spares status and prepare necessary export documentation.
• Assist in the preparation of Quarterly and Yearly reports for bottleneck identification and resolution.
• Coordination and Liaison
• Facilitate the coordination of external and internal team visits, including obtaining timely security clearances.
• Collaborate with logistic departments to arrange shipping, track shipments, and ensure timely delivery of goods.
• File and Documentation Management
• Ensure proper file management of all communications, including emails and FAX transmissions, ensuring adherence to cyber and document security protocols.
• Oversee the secure handling and filing of all classified and operational documents.
• Compliance and Security
• Ensure strict adherence to document and cyber security guidelines.
• Comply with Tri-services and DRDO protocols for team security clearance and classified materials handling.
• General Administration
• Support day-to-day operational tasks as assigned, ensuring timely and effective completion.
• Promote coordination between departments, such as production, sales, and customer service, to align with organizational objectives.

Qualifications

Required Skills

Preferred Skills