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Job Description
The Marketing Automation Associate plays a crucial role in driving our demand generation and brand marketing initiatives through the Marketo platform.
This position offers an exciting opportunity to design, build, and optimize email campaigns that enhance our digital presence and customer engagement
across the US and Canada.
This role champions the RSM brand and user experience - ensuring high-quality email-based programming that reflects RSM's brand promise and creates
seamless engagement opportunities for buyers of professional services across the US and Canada.
The Marketing Automation Associate provides quality assurance review across peer-managed Marketo campaigns, as part of a collaborative email and
marketing automation team. They may also conduct routine content reviews of ongoing Marketo programs, offering recommendations to improve content
and brand relevance.
General responsibilities : 20%.
Collaborate with cross-functional teams to understand marketing campaign strategies and performance goals, ensuringtimely completion of tasks and effective communication across all internal channels.Uphold RSM brand standards and best practicesProvide critical thinking about campaign approach and tactical executionProactively manage multiple projects and deadlinesActively seek out and participate in skills development training, as defined by career development goalsEmail and marketing automation responsibilities : 75%.
Execute and optimize email marketing campaigns for RSM US and RSM Canada enterprise marketing and demandgeneration programsUnderstand program objectives and channel benchmarks, monitor campaigns to meet or exceedIdentify optimization opportunities for assigned programs to improve target metricsImplement targeted testing under direction of digital marketing leadership teamAccurately connect Marketo campaigns to CRM to ensure data flow to support defined measurement strategyContribute to reporting and analytics as requestedReview peer campaigns for second set of eyes accuracy, identify errors or disjointed user experiencesParticipate in power user training and office hours to ensure consistency across enterpriseCollaborate with design team to ensure brand assets remain currentIdentify opportunities for process improvements and bring forward to manager for considerationOther duties as assigned - 5%.
EDUCATION / CERTIFICATIONS
Bachelor's degree in marketing, communications, digital marketing or computer science (preferred), or 4 years equivalent business experience Marketo certification, preferredTECHNICAL / SOFT SKILLS
Proficiency with Marketo suite of tools; requiredHands-on experience delivering email marketing and multichannel marketing automation campaigns; requiredAwareness of data sources across marketing tech stack (Adobe Experience Manager, Adobe Analytics, Marketo, CRM, HootSuite, Google, SEMrush, etc)Experience with Workfront project management tool a plusAwareness of global data and consumer privacy regulations and best practices, preferredStrong command of American English, with excellent written and verbal communication skills to effectively engage with stakeholders in the US and Canada.EXPERIENCE
3+ years of experience in email marketing and marketing automation experience, preferably within a large, global organization or professional services environmentAwareness of buyer journey, preferably in B2B environmentLEADERSHIP SKILLS
Comfortable working asynchronously across a global team, with the ability to project manage multiple initiatives simultaneouslySense of responsibility for campaign objectives and tactic performance across a collaborative work environment with many stakeholders