LN Cloud Technical Consultant, Senior

Description & Requirements

An LN Application consultant is responsible for the Enhancement and maintenance of LN applications. This role involves working closely with business analysts, project managers, and other stakeholders to ensure that the LN applications meet the business requirements and are optimized for performance and usability.

Key Responsibilities :

• Analysis of Production Issues and support continuous Operations and delivery pipeline.
• Proactiveness in responding to customer query and regular updates on Incidents.
• Analysis of Extension Source Code and development tasks relative to platforms support and service delivery.
• Communicate effectively and appropriately, with both internal and external teams as needed.
• Provide internal and external customers with excellent customer service.
• Actively participate in meetings and co-ordination with other teams.
• Available for Support 24
• 7 in case of production down issues.
• Willing to extend and support over weekends & holidays to ensure that customer business is not impacted.
• Drive technical innovation and efficiency in cloud infrastructure operations via Digital Innovation.

Required skills :

Preferred Qualifications :

Skills Required

Coding, Customer Service, Cloud, Data Science, Simulation, Customer Support, Information Technology, Troubleshooting, Digital Transformation, Automotive