Workie - Community Manager

About the Role :

We are looking for an experienced and proactive Community Manager to lead operations across our co-working, managed, and enterprise office spaces. The ideal candidate will bring a strong background in workspace management, leadership, and client engagement, along with a passion for creating dynamic, member-focused Responsibilities :

• Oversee daily operations of co-working, managed, and enterprise office spaces to ensure exceptional client service.
• Lead, train, and mentor housekeeping, security, and facility management teams, ensuring adherence to SOPs and service excellence.
• Drive on-ground sales by handling walk-in inquiries and converting leads to clients.
• Build and maintain strong professional relationships with IPCs, DPCs, channel partners, aggregators, and vendors.
• Manage onboarding processes, client orientation, and workspace engagement initiatives.
• Proactively address member concerns, ensuring timely resolution and continuous service enhancement.
• Administer vendor contracts, supervise facility management processes, and drive cost optimization strategies.
• Innovate operational processes through automation and the integration of workplace Bachelor's degree in Engineering or Hospitality Management (mandatory)
• Minimum 5 years of relevant experience in co-working, managed, or enterprise office Skills :
• Strong leadership and people management skills (housekeeping, security, and MEP teams)
• Deep expertise in facility and vendor management
• Proven record in driving operational efficiency and innovation
• Strong walk-in sales ability and client conversion capabilities
• Excellent relationship-building skills with IPCs, DPCs, partners, and vendors
• Effective communicator with strong problem-solving and organizational capabilities
• Technologically savvy, comfortable with modern workplace tools
• Fluency in Marathi and English Preference : Co-working & Managed Office Spaces

(ref : iimjobs.com)