Customer Support Executive

Key Responsibilities :

Handle inbound customer queries over voice calls.

Identify and assess customer needs and work towards achieving high satisfaction.

Build sustainable relationships and trust with customer accounts through open and interactive communication.

Adapt and perform effectively in a 24 / 7 blended process (voice + support).

Candidate Profile / Required Skills :

Freshers or experienced candidates are welcome to apply.

Comfortable and confident in both Hindi & English (speaking and listening).

Good conversational ability and clear communication skills.

Strong customer-oriented mindset and ability to stay calm under pressure.