Voice Process Customer Solutions Professional

Infosys BPMBengaluru, Republic Of India, IN

30+ days ago

Job description

🚀 Join Infosys BPM – Launch Your Career in Customer Support!

📍 Job Locations : Bangalore & Pune

🔔 Mode : 100% Work from Office (WFO)

👥 Who We’re Hiring

We’re on the lookout for fresh graduates (0–1 year experience) who are enthusiastic, and have a passion for customer excellence. If you’re looking to grow with a global leader, this is your chance to start strong!

💼 Open Roles :

Customer Support – Voice Process

Provide first-level resolution and empathetic customer care
Handle objections, build rapport, and ensure smooth resolutions
Stay informed on product updates and tools
Log tickets, track cases, and ensure timely follow-up

✅ What You Need to Bring

️ Excellent communication skills (written & verbal – English)

️ Willingness to work in US time zones (Night Shifts)

️ Any Full-time Graduate (No backlogs)

️ Commitment to 100% Work from Office (No Hybrid)

️ Readiness to complete client-specific training

️ Ability to handle 24x7 rotational shifts

Preferred : Basic understanding or any customer support certification

🌟 Why Infosys BPM?

💼 Work with a global brand

📚 Extensive training & upskilling programs

🚀 Fast-track career growth in tech support or customer success

🌏 Dynamic, inclusive, and team-oriented culture

Come build your career with Infosys BPM. Let’s grow, together.

We can’t wait to meet you!

Warm Regards,

Talent Acquisition Team

📩 Infosys BPM Ltd.

💼 Human Resources | INFY HR

🌐 www.Infosysbpm.Com

📍 Bangalore | Pune | Global Locations

Transforming Talent | Empowering Careers

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Customer Professional • Bengaluru, Republic Of India, IN