Strategic Operations Partner – Founder’s Office

Strategic Operations Partner – Founder’s Office (Chennai | Hybrid)

Are you ready to be the right hand to a visionary founder in a fast-growing global SaaS company? We’re looking for a Strategic Operations Partner who thrives in ambiguity, loves solving high-impact problems, and wants to co-create the way a company scales .

This is not a support role . You’ll be driving structure, clarity, and operational excellence across the business, building processes, dashboards, and frameworks from scratch . You’ll tackle cross-functional projects, streamline workflows, measure ROI, and ensure the founder’s vision is executed across teams.

What You’ll Do :

• Design and implement SOPs, policies, playbooks, and dashboards that don’t exist yet.
• Lead high-impact projects end-to-end — from ideation to adoption.
• Use data to drive decisions , track KPIs, and surface opportunities for improvement.
• Bring clarity and stability to complex situations, from client escalations to operational bottlenecks.
• Drive adoption of new frameworks and processes across teams.

What You Bring :

Nice-to-Haves :

Why This Role Matters :

You’ll be part of the Founder’s Office , shaping the way the company grows. If you’re driven by impact, thrive in ambiguity, and love building systems that last, this is your chance to make a tangible difference at a company working with top global brands in the fashion and lifestyle eCommerce space.

📍 Location : Chennai (Hybrid)

⏳ Experience : 2–5 years