This job offer is not available in your country.

Presales Lead - ITSM Platform

Hadron GBSPune

30+ days ago

Job description

Job Title : Presales Lead

Location : Baner, Pune (Work from Office)

Experience : 2 to 5 years

Job Type : Full-time

About the Role :

Are you passionate about crafting solutions that win deals? We're looking for a dynamic Presales Lead who can bridge the gap between client needs and technical solutions, combining technical know-how with business acumen. You'll work closely with our sales and delivery teams to shape impactful proposals and drive successful client engagements.

Key Responsibilities :

Collaborate with sales teams to understand client requirements and tailor solution presentations accordingly.
Translate business challenges into technical solutions using ITSM platforms such as ServiceNow, BMC, Ivanti, Freshworks, or similar.
Participate in presales activities including solutioning, presentations, proposal creation, and client workshops.
Support technical assessments, scoping discussions, and effort estimations for ITSM solutions.
Conduct product demonstrations, Proof of Concepts (POCs), and respond to RFPs / RFIs.
Work with cross-functional teams to ensure smooth transition from presales to project execution.

Key Requirements :

Hands-on experience in ServiceNow (implementation, upgrade, or migration projects).

Exposure to ITSM platforms such as BMC, Ivanti, or Freshworks is a strong advantage.

Strong understanding of ITSM domain and enterprise service management.

Excellent communication, stakeholder management, and presentation skills.

Ability to articulate complex solutions to both technical and non-technical stakeholders.

Proven track record of contributing to successful presales engagements.

(ref : hirist.tech)

Create a job alert for this search

Platform Lead • Pune