IT Business Analyst

Job Description

Responsible for bridging IT and business functions by leveraging data to evaluate processes, identify requirements, and provide data-driven insights, reports, and IT solutions to address business challenges.

KEY RESPONSIBILITIES

You will :

• Collect requirements through interviews, document reviews, workshops, surveys, site visits (if applicable), process documentation, use cases, scenarios, and workflow analysis.
• Analyze and validate information from various sources, resolve inconsistencies, break down complex inputs into detailed insights, and differentiate between stated requests and actual business needs.
• Collaborate with internal and external stakeholders to understand information needs and functional requirements, and prepare deliverables such as Business Requirements Documents, use cases, and interface or screen designs.
• Work closely with end-users to refine and define concepts.
• Challenge assumptions of business units and provide insights to support realistic execution of their plans.
• Act as a liaison between the customer community (internal and external) and the software development team to ensure accurate requirements flow.
• Develop clear and standardized requirement specifications using natural language.
• Partner with developers, IT infrastructure teams, and subject matter experts to define technical vision and balance usability with performance needs.
• Serve as the link between business units, technology teams, and support teams.
• Ensure adherence to company rules, regulations, and standards.
• Monitor and ensure compliance with Non-Conformity Corrective Action Preventive Action Concessions (NCAPACs) and other audit requirements within specified timelines.
• Report security incidents and identify potential security vulnerabilities.

QUALIFICATIONS & REQUIREMENTS :

Work Schedule : Regular shift (8am – 6pm)

Work Setup : Permanent Full Remote