Travel Desk Executive

Company Overview

Third Bridge is a market-leading investment research firm. We provide integrated solutions for the world's top investors and business leaders to help them make smarter and faster decisions. No other company in the world provides the same holistic investment offering : our superpower is the combination of human insights and unique investor-led content with a global expert network. We serve over 1,000 investment firms, offering clients 24 / 7 coverage through our team of 1,300+ employees located across twelve offices.

Job Description

Position Overview

Based at our Mumbai office, the Travel Executive is an essential member of the Workspace team. We are looking for someone who can provide a top-tier travel experience for team members across the globe. Someone who will ensure exemplary customer service regarding all things corporate travel, partner with external stakeholders, and ensure compliance with corporate policies. Reporting to the Travel Team Manager, the main responsibilities of this role will include but are not limited to :

• Liaise with service providers to procure travel arrangements.
• Provide exceptional service to key stakeholders with planning and booking international business trips directly - including flights, accommodations, commute, etc.
• Communicate with employees via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
• Ensure all trips are in line with travel policies and insurance.
• Maintain relationships with employees, vendors, travel partners, and other stakeholders.
• Input trip details onto our 3rd party system, International SOS, as part of our H&S policy and to allow Finance to track for taxable reasons.
• Educate employees regarding the cancellation policy, refunds, or any penalties.

Qualifications

Additional Information

We ensure every team member is able to bring their best self to work as well as in their lives outside - take a look at our benefits :

How will you be rewarded

The successful candidate must, by the start of the employment, have permission to work in the country they are applying.

We know that to be truly innovative, we need to have a diverse team around us. That is why Third Bridge is committed to creating an inclusive environment and is proud to be an equal opportunity employer. If you are not 100% sure if you are right for the role, please apply anyway and we will be happy to consider your application

Skills Required

Travel Arrangements, Attention To Detail, Customer Service, Communication, Planning