Hiring : Customer Relationship Manager – Zero Gravity Photography (Chennai)
About the Role :
Zero Gravity Photography is looking for a Customer Relationship Manager (CRM) to act as the vital link between our clients and post-production team. The ideal candidate will ensure seamless communication, handle client queries with professionalism, and provide an exceptional service experience throughout the project journey.
Responsibilities :
- Serve as the main point of contact for clients post-event.
- Coordinate effectively between the client and internal post-production teams (editing, album, video, and design).
- Ensure timely delivery of deliverables with top-quality standards.
- Handle client concerns and resolve issues promptly and professionally.
- Maintain strong relationships with clients to encourage repeat business and referrals.
Requirements :
3 to 5 years of experience in customer relationship management or client servicing.Experience in the event / wedding industry is mandatory.Excellent communication and problem-solving skills.Ability to multitask, manage timelines, and handle pressure.Career gap candidates with relevant experience are welcome to apply.Note : This role is not for telecallers.Location : Chennai
Salary : ₹25,000 per month
If you're passionate about client satisfaction and have experience in the creative / event industry, we'd love to meet you.
CONTACT : Job Type : Full-time
Pay : ₹20, ₹25,000.00 per month
Ability to commute / relocate :
Nungambakkam, Chennai, Tamil Nadu : Reliably commute or planning to relocate before starting work (Required)Experience :
total work : 2 years (Preferred)Customer service : 2 years (Preferred)Language :
English (Preferred)Work Location : In person
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