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Inside Sales Executive [06 / 10 / 2025]
TIGI HRIndia13 hours ago
Job descriptionFluent English & Hindi ; clear, engaging phone presence. 1–3 years’ experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred). Proven record of hitting monthly revenue / conversion targets. Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm). Proficient with CRMs, spreadsheets, and virtual meeting tools. High empathy, consultative mindset, and strong objection-handling skills. Experience in the EdTech sector is a significant plus. Familiarity with early-years education or parenting products. Exposure to outbound call campaigns or dialer systems. Knowledge of upsell / cross-sell frameworks and data-driven selling
Role Overview
As a Domestic Inside Sales Executive , you will engage high-intent leads across India, guide parents through the purchase journey, and maximize lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), you’ll be part of a high-energy team that drives the company’s primary revenue engine.
Key Responsibilities :
- Lead Engagement & Conversion : Call, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.
- Upsell & Cross-Sell : Recommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets
- Product Mastery : Develop deep knowledge of pedagogy, outcomes, and succes stories to deliver confident, consultative pitches.
- Pipeline Management : Maintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting
- Customer Experience : Provide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed
- Market Feedback Loop : Share insights with marketing, product, and activation teams to sharpen campaigns and user journeys
Must-Have Qualifications
Nice-to-Have
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Inside Sales Executive • India
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