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International Voice Process Executive
ConfidentialMumbai30+ days ago
Job descriptionexcellent spoken english with a neutral or global accent strong communication and problem-solving skills comfortable with night shifts (us / uk timings) basic computer knowledge and typing speed graduates / undergraduates with relevant skills can apply ₹22,000 – ₹35,000 / month (based on experience) attractive incentives and night shift allowance cab facility for night shifts health insurance & pf / esic career growth opportunities in international bpo
key responsibilities :
- handle inbound / outbound international calls
- assist customers with queries, complaints, or product information
- follow communication scripts and company policies
- record call details accurately in crm tools
- meet performance metrics like aht, csat, and quality scores
requirements :
salary & benefits :
Skills Required
Queries, Complaints, Outbound
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International Voice • Mumbai
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