Travel Counsellor (HNI EmtRoyal)
ConfidentialNoida30+ days ago
Job descriptionTailored Travel Planning : Design customized travel itineraries based on individual client profiles, preferences, and luxury standards. Destination Expertise : Maintain in-depth knowledge of a wide range of exclusive destinations and upscale travel experiences worldwide. Client Relationship Management : Establish and nurture long-term relationships with high net worth clients, ensuring high satisfaction and repeat business. Travel Research and Recommendations : Conduct detailed research to stay updated on luxury travel trends, destination insights, and exclusive offerings. Responsive Communication : Offer prompt and thorough communication with clients, including scheduled calls to discuss travel plans and updates. Problem Solving and Adaptability : Address and resolve any travel-related issues that arise, ensuring a seamless experience for the client. Sales and Negotiation : Utilize exceptional sales skills to promote high-end travel packages and secure bookings while meeting the clients needs and expectations. Marketing Insight : Collaborate with marketing teams to create enticing promotional materials specific to luxury travel experiences. Feedback and Improvement : Gather client feedback to refine and enhance the travel offerings and service delivery continuously. Professional Development : Stay informed about the global travel industrys trends and dynamics, particularly in the luxury segment, through ongoing education and professional growth.
Preferred candidate profile : -
- Experience : Minimum of 5-10 years in client-facing roles, preferably in the luxury travel sector.
- Educational Qualification : Bachelors degree in travel, tourism, business, or a related field.
- Luxury Travel Knowledge : Extensive knowledge of luxury travel markets and the unique requirements of high net worth individuals.
- Communication Skills : Excellent verbal and written communication skills to interact effectively with affluent clients and stakeholders.
- Interpersonal Skills : Strong interpersonal skills to build and maintain relationships with clients, vendors, and team members.
- Analytical Abilities : Proficient in assessing client needs, market trends, and designing appropriate travel solutions.
- Technological Proficiency : Good command over Microsoft Office applications, especially PowerPoint and Excel, and familiar with CRM software.
- Sales Expertise : Demonstrated ability in sales, negotiation, and closing high-value deals in the luxury travel market.
- Cultural Sensitivity : Ability to understand and cater to the diverse cultural preferences and expectations of international high net worth travelers.
Skills Required
crm software, Microsoft Powerpoint, Microsoft Excel
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Counsellor • Noida