Collections Specialist

Job Description : DRA Certified Collection Executive

Position : DRA Certified Collection Executive

Salary : ₹25,000 CTC

Experience : Minimum 6 months in Collections (Mandatory)

Certification : Only DRA Certified Candidates are eligible

Working Days : 6 days a week

⏰ Shift : Day Shift

Weekly Off : Rotational

Role & Responsibilities :

Handle outbound and inbound collection calls professionally.

Follow RBI & legal guidelines for debt recovery.

Maintain accurate records of customer interactions and commitments.

Achieve collection targets while ensuring excellent customer service.

Negotiate payment plans and settlements where applicable.

Adhere to compliance, quality, and operational standards.

Candidate Requirements :

Mandatory DRA Certification .

Minimum 6 months of experience in the Collections process.

Strong communication and negotiation skills.

Ability to handle pressure and work in a target-driven environment.

Basic computer proficiency.

Work Environment : 6-day work schedule

Day shift

Rotational weekly off

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