LotusFlare - Data Analyst - SQL

As a Data Analyst you will work cross-functionally with Product, Marketing, Finance, and Customer Support teams to provide insights that directly impact strategic decisions (influencing product improvements, marketing efficiency, etc), customer satisfaction, and business performance.

The ideal candidate is highly analytical, curious, and passionate about driving insights through Collaborate with Product, Marketing, Customer Support, and Finance teams to understand analytical needs and deliver actionable insights.

• Analyze user behavior through acquisition and retention funnels including registrations, activations, top-ups, and churn.
• Work with geo-segmented data to evaluate regional performance trends and provide actionable insights for location-specific growth strategies.
• Conduct cost-benefit analyses, market trend assessments, and customer support ticketing analytics to improve business operations and user satisfaction.
• Develop, automate, and maintain dashboards and reports to track KPIs and business performance metrics.
• Query large datasets to uncover insights, trends, and anomalies.
• Lead initiatives on data ingestion from web sources to support market intelligence.
• Ensure data accuracy, consistency, and quality across various systems and touchpoints.
• Support forecasting and strategic planning with robust, data-backed models.
• Document methodologies, models, and business logic for transparency and reproducibility.
• Present data insights in a cohesive, simple, and visually engaging format to drive clarity and decision-making across teams.

Required Skills :

(ref : hirist.tech)