Food And Beverage Assistant

Company Description

Shilton Hospitality Pvt Ltd is a dynamic hospitality company that operates business hotels, resto-bars, offers catering facilities, and curates music festivals and leisure resorts. We are dedicated to providing exceptional experiences across various hospitality segments. Our focus is on delivering excellence and ensuring satisfaction to our guests through premium services and facilities.

Job Summary :

The F&B Service Associate is responsible for providing an excellent dining experience by serving guests efficiently, maintaining service standards, and ensuring smooth restaurant operations. The role requires good communication, a guest-friendly attitude, and strong knowledge of F&B service procedures.

Key Responsibilities : Guest Service

• Greet guests warmly and escort them to their tables.
• Present menus, explain items, and provide recommendations when needed.
• Take accurate food and beverage orders and relay them to the kitchen / bar.
• Serve food and beverages with proper etiquette and sequence of service.
• Ensure guest satisfaction by checking on guests and responding promptly to requests.
• Handle complaints or escalate to seniors when required.

Operational Responsibilities

Coordination & Communication

Upselling & Revenue Generation

Compliance & Safety

Skills & Qualifications :

Skills Required

restaurant service, F B service procedures, table setup, HACCP food safety and hygiene standards, basic F B terminology