US mortgage - PE ( Freshers) - Mumbai(US shift)

Job Description

Job Opportunity : Banking Operations Process Executive

About the Client :

Our client is a CMMI level 4 company, a global IT solutions provider specializing in delivering simple and scalable solutions to address complex business problems. With a team of over 1,500 staff, they offer technical and domain expertise across multiple platforms and industries to help enterprise companies drive productivity, efficiency, and maximize their technology investments.

Job Description :

• Updating and maintaining customer account information in client applications.
• Handling the Bank's branch requests and nurturing relationships.
• Addressing ad-hoc requests and escalations in a timely manner.
• Reviewing and completing daily work inflow from commercial bankers, bank customers, and prospects.
• Demonstrating willingness to learn with limited training and possessing complete knowledge of unique client databases / applications.
• Meeting / exceeding customer SLAs / expectations in terms of quality & TAT.

Requirements

Requirements :

Requirements

Any graduate with 0 to 6 months of work experience in international banking industry ∙General awareness of the international banking products and services