Retail Store Manager

Company Overview

Reliance Retail is India's largest and most profitable retailer, leading the market through its omni-channel presence, diverse store concepts, digital platforms, and strong commitment to delivering quality products and superior shopping experiences across 7,000+ cities nationwide.

Job Overview

As a Senior Retail Store Manager at Reliance Retail, you will oversee end-to-end store operations at locations in Nagpur, Bhandara, and Gadchiroli. This full-time position requires a seasoned professional with up to 10 years of relevant experience, responsible for driving sales, profitability, team performance, and customer satisfaction within a dynamic retail environment.

Qualifications And Skills

• Proven experience in inventory control, including monitoring stock levels, ordering, and minimizing shrinkage (Mandatory skill).
• Demonstrated expertise in profit and loss management, ensuring budget compliance and maximizing financial outcomes for the store (Mandatory skill).
• Solid background in retail operations, encompassing day-to-day management of store activities, policies, and store performance metrics (Mandatory skill).
• Robust team leadership capabilities, including recruiting, mentoring, and motivating staff to achieve collective and individual targets.
• Strong customer service orientation, consistently ensuring high standards and quick resolution of customer queries or complaints.
• Loss prevention knowledge, with skills in implementing security measures, monitoring compliance, and reducing store theft or fraud incidents.
• Experience in fast-moving consumer goods (FMCG) to effectively manage rapid stock turnover and consumer demand patterns.
• Outstanding communication, planning, and organizational skills to coordinate with multiple internal and external stakeholders for seamless operations.

Roles And Responsibilities

Skills Required

Customer Service, Planning, Inventory Control, Retail Operations, Team Leadership, Loss Prevention, Organizational Skills, Communication