AI Manager (Custom Agents)

POSITION SUMMARY

Zoetis, Inc. is the world's largest producer of medicine and vaccinations for pets and livestock.

Join us at Zoetis India Capability Center (ZICC) in Hyderabad, where innovation meets excellence. As part of the world's leading animal healthcare company, ZICC is at the forefront of driving transformative advancements and applying technology to solve the most complex problems. Our mission is to ensure sustainable growth and maintain a competitive edge for Zoetis globally by leveraging the exceptional talent in India. At ZICC, you'll be part of a dynamic team that partners with colleagues worldwide, embodying the true spirit of One Zoetis. Together, we ensure seamless integration and collaboration, fostering an environment where your contributions can make a real impact. Be a part of our journey to pioneer innovation and drive the future of animal healthcare.

As AI Manager – Custom Agents, you will be a hands-on technical leader—dedicating 80% of your time to designing, developing, and deploying AI-powered applications, while spending the remaining 20% guiding technical direction, mentoring team members, and ensuring project alignment with business goals. You’ll work closely with global stakeholders, data scientists, and engineers to deliver AI solutions that make a measurable impact on animal healthcare worldwide.

Responsibilities :

• Front-end & back-end development :

o Design and implement user interfaces using react and other front-end technologies.

o Develop server-side logic using node.js, python and other languages.

§ Ensure Responsive design.

§ Optimize applications for maximum speed and scalability.

§ Manage SQL interactions.

§ Integrate components seamlessly.

o Demonstrate excellent problem-solving abilities and attention to detail.

o Identify and resolve issues promptly within SLA guidelines, providing ongoing support to business users.

o Deploy applications to production environments.

o Monitor and maintain applications post-deployment.

o Implement updates and improvements based on user feedback.

o Work closely with designers, product managers, and other developers.

o Participate in code reviews and provide constructive feedback.

o Communicate effectively to ensure project alignment and progress.

o Stay updated with the latest technologies and industry trends.

o Continuously improve skills and knowledge through training and practice.

o Experiment with new tools and frameworks to enhance development processes.

POSITION RESPONSIBILITIES

Percent of Time

Design, develop, and deploy AI-powered custom agents, integrating LLMs, RAG, and enterprise systems 50%

Build and maintain APIs, vector databases, and AI pipelines for scalable deployment 30%

Provide technical mentorship, conduct code reviews, and set engineering best practices 10%

Collaborate with leadership to define AI strategies, priorities, and architecture standards 10%

ORGANIZATIONAL RELATIONSHIPS

EDUCATION AND EXPERIENCE

Education :

Master’s degree in computer science, Artificial Intelligence, or related field.

Experience :

TECHNICAL SKILLS REQUIREMENTS

PHYSICAL POSITION REQUIREMENTS

Regular working hours are from 11 AM to 8 : 00 PM IST.

Sometimes, more overlap with the EST Time zone is required during production go-live.

Full time