Project & Solution Consultant

Company Description

Founded in 2018, Leena AI is an autonomous conversational AI-backed employee experience platform that is powerful, flexible, and can meet the needs of any enterprise. Trusted by 10M+ employees across companies like Nestle, Puma, AirAsia, Coca-Cola, Abbott, Sony and HDFC Bank. We have transformed 30M conversations and 1B employee interactions. Leena AI plays well with 1000+ platforms, including SAP, ADP, Oracle, Workday, Microsoft Office 365, and Slack. Leena AI currently supports 100+ languages globally. Leena AI has raised a $40M investment from Greycroft and Bessemer Venture Partners.

Job Title : Project & Solution Consultant

Location : Gurgaon| Experience : 5+ years

Job Overview

We're looking for a high-energy, versatile professional who can own the delivery of enterprise implementations end-to-end—combining the structure of a Project Manager with the technical and client-facing depth of a Solution Consultant. This is a hybrid role, perfect for someone who thrives in ambiguity, enjoys problem-solving, and wants to work closely with both customers and product teams.

Key Responsibilities

• Drive successful implementation projects from kickoff to go-live, ensuring scope, timeline, and quality targets are met.
• Act as the primary point of contact for customers, translating business requirements into platform capabilities.
• Design and document solution architecture in line with customer needs.
• Coordinate internal cross-functional teams (Engineering, Product, QA) and external stakeholders for seamless delivery.
• Build and maintain detailed project plans, tracking against KPIs and proactively mitigating risks.
• Lead discovery and solutioning workshops with clients to gather requirements.
• Ensure effective change request handling and manage scope creep smartly.
• Support UAT planning and rollout strategies.
• Provide troubleshooting help during configuration and integration, including reviewing logs and working with APIs.
• Recommend improvements in implementation playbooks based on learnings from ongoing projects.

Requirements

Good to Have

Skills : implementation,,databases,basic scripting / debugging,project management,postman,integration,,jira,agile methodology,enterprise saas platforms,documentation,solution consulting,asana,monday.com,analytical skills,apis (rest / soap),client communication

Skills Required

Agile Methodology, Soap, Asana, Analytical Skills, Jira, Debugging, Documentation, Integration, Postman, Solution Consulting, Apis, Rest, Project Management