Description
We are seeking a dynamic Telle-Calling Team Leader to oversee our tele-calling team. The ideal candidate will be responsible for leading a team of tele-callers, ensuring they meet sales goals, and providing training and support to enhance their performance. This position is perfect for individuals with 0-1 years of experience who are looking to grow their career in a fast-paced environment. Work from Home, Work From Office and Hybrid Mode is also available.
Responsibilities
- Lead and manage a team of tele-callers to achieve sales targets.
- Train and onboard new team members.
- Monitor team performance and provide feedback for improvement.
- Develop and implement effective calling strategies to enhance productivity.
- Ensure compliance with company policies and procedures during calls.
- Analyze team performance metrics and report findings to management.
- Conduct regular team meetings to motivate and engage team members.
Skills and Qualifications
Strong communication and interpersonal skills.Ability to motivate and lead a team effectively.Familiarity with tele-calling techniques and best practices.Basic knowledge of Computer Operations.Minimum 12th Pass to Any Qualification.Strong organizational and time management skills.Problem-solving abilities and a results-oriented mindset.Proficiency in English and Hindi; knowledge of regional languages is a plus.Education
12th Class (XII)
Skills Required
Lead Generation, Sales Strategy, Customer Engagement, Team Management, Cold Calling, performance metrics, Conflict Resolution