Account Manager US

Job Role - Account Manager-Customer Onboarding - US

Location - Pune

Responsibilities:

• Operate as the lead point of contact for any and all matters specific to your customers.
• Build and maintain strong long-lasting customer relationships.
• Develop a trusted advisor relationship with key accounts customer stakeholders and executive sponsors.
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
• Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders.
• Forecast and track key account metrics.
• Identify and grow opportunities within the territory and collaborate with sales teams to ensure growth attainment.
• Assist with high-severity requests or issue escalations as needed.

Requirements:

• 2-8 years experience in account management
• Should be flexible in working shifts
• Clarity in thought
• Excellent communication skills
• Customer handling experience

About CrelioHealth
CrelioHealthis a fast-growing health-tech product company delivering cloud-based LIMS RIS CRM and Inventory solutions to diagnostics labs and hospitals globally. We are building scalable systems that power modern healthcare operations.

Website: