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Delivery Executive

Delivery Executive

White ForceBengaluru, Karnataka, India
3 hours ago
Job description

Job description

Key Responsibilities :

Order Pickup and Delivery :

  • Collect laundry and dry-cleaning items from customers as per the

allocated schedule on the mobile app.

  • Deliver cleaned and packaged orders back to customers within the
  • designated time slots.

    Customer Interaction :

  • Communicate politely and professionally with customers.
  • Verify order details (customer name, mobile number, address)
  • before pickup and delivery.

  • Address any customer queries or concerns and escalate issues to
  • the supervisor if needed.

    General Responsibility :

  • Use the mobile application to track pickup / delivery locations, time
  • slots, and order details.

  • Ensure punctual pickups and deliveries, adhering to the scheduled
  • time slots.

  • Optimize routes to improve delivery efficiency and reduce
  • turnaround time.

  • Performing quality checks of the clothes received from the customer
  • & from the factory after processing

  • Ensure adequate record keeping & manage all documentation to
  • confirm proper day to day orders received / sent

  • Planning & organising daily work / travel based on pickups assigned
  • for the day

  • Answering customers questions and responding to complaints in a
  • professional manner

  • Accepting and recording payment for delivered orders
  • What we’re looking for :

  • Minimum 10th Pass or equivalent.
  • Effective communication skills – preferably multi lingual (English,
  • Kannada & Hindi) any two.

  • Able to multitask and perform under pressure while remaining
  • professional with customers

  • Competent computer knowledge with fluid working hand on smart
  • phone

    Experience : Minimum work experience : 1yr+ (Prior experience in

    delivery services, or customer-facing roles is preferred)

    Working Hours : 10 am to 9 : 00 pm (6 working days - Wednesday is a

    weekly off)

    Skills :

  • Basic smartphone handling and mobile app usage.
  • Strong time management and route optimization skills.
  • Good communication skills (local language and basic
  • English / Hindi).

  • Customer-oriented with a polite and professional attitude.
  • Perks and Benefits :

  • Salary : 16k to 20k Per Month.
  • Electric Two Wheeler will be provided from Company.
  • Note : Candidate needs to get with the Police Verification done and cost

    of the verification will be reimbursed by the company

    INTERESTED CANDIDATES CAN APPLY OR CONTACT :

    ANUSHKA GUPTA

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