▷ [01 / 11 / 2025] Team Leader - RCM

Job Title –Team Leader

Department – Operations (RCM)

Company Profile

Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health-care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health-care and media companies in the United States.

Health-care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories. In the telecommunication vertical, Credence serves four of the top five providers in the United States.

Job Roles & Responsibilities

 Coordinating Develop and execute innovative strategies to improve and secure business delivery.

 Able to establish pilot A / R process and devise strategy to improve collections.

 Strong understanding of revenue cycle management and KPIs standards set to optimize insurance collection.

 Strong understanding of all downstream revenue cycle offices i.e. Payment Posting, AR Follow- up / Denial Management, & Patient Billing.

 Understands the eccentricities of various provider specialties.

 Ensure that the portfolio meets client and internal company performance benchmarks.

 Actively develop the management capabilities and business acumen of direct reporters, and drives the development of team members, ensuring full and well- rounded team competency.

 Ability to execute policies, processes and procedures of the organization.

 Excellent verbal and written communication and presentation skills.

 Experience of performing annual performance review / appraisals.

 Proficient in Excel and PowerPoint to create weekly reports, dashboards for both internal management and client .

 Strong people management skills with fair understanding of required techniques to create win-win situation.

 Strong focus on Customer Service.

 Strong Employee

Candidate Requirements

 Minimum 4 years of Medical Billing Experience is AR Follow-up and Denial Management Process.  Minimum 2 year experience as a Team Leader.

 Demonstrated leadership capabilities, including ability to organize and manage human resources to attain goals.

 Willingness to work night shifts.

 Expertise with MS Office tools like PowerPoint, Excel, etc.  Preferred Qualification – Any Graduat