Delivery Operations Manager

Functional Title : Project Manager

Location : Kolkata

Job Description

Manage the Company Financials Delivery with the Equity Capital Market team distributed over global delivery centers with strong understanding of Company Financial Reports and timely delivery with high accuracy.

Experience of business sourcing in equity capital market with thorough understanding of capital market segment and various products offered under the capital market segment including but not limited to Company Financial Reports, Broker And Analyst Reports, Fixed Income products - Corporate Bonds etc. Candidate needs to have an overall experience of 10 years, of which a minimum 5 years of in independently managing large assignments in capital markets and financial information services.

Knowledge of reading and interpreting financial data and financial statement analysis

Lead a team of 100-200 team members across various streams in Company Financials distributed globally across different geographies, timezones and cultures

Lead Client meetings and discussions - Govern, Review, drive and manage Client defined SLAs and internal metrics. Delivery owner and SPOC.

Analyze daily performance indicators, encourage awareness and drive performance improvements

Provide leadership, guidance and feedback on individual and team performance

Maintain strong relationships with internal / external stakeholders and address business needs effectively

Lead the P&L for the cluster

Plan Staffing and Training needs

Build and ensure a culture of accountability, integrity and respect

Identify and work on new opportunities to grow the cluster - Effort Estimation, Validation and Pricing

Participate in various projects and continuous process improvement activities

Behavioral Competencies

Customer focus, Drive for results in a team and ability to take ownership

Strong analytical skills

Flair and ability to evaluate business opportunities and make sound business judgements

Relationship building and networking skills

Strong communication and presentation skills

Ability to complete a assignment / job within stipulated timeline

Flair for comprehending the finance documents

Strong Team player, ability to manage conflicts

Ability to mentor and guide teams.

Strong execution skillswith focus on clear, realistic action steps and timelines

Good facilitation skills, strong verbal and written communication

Ability to work effectively in ambiguity, shifting priorities and multiple deadlines

Possess excellent interpersonal skills, open to all available shifts