Client Relations Specialist

Company Description Dream Tours and Incentives Management Pty Ltd (DTIM) is an accredited Inbound Tour Operator with headquarters in Melbourne, Australia. We extend our services through branch offices in Jakarta, Indonesia, and a sales office in Mumbai, India. Our team consists of dynamic travel professionals committed to the inbound tour and event industry. DTIM tailors products to meet the diverse needs of the international inbound market. Our strong supplier network, luxury tour vehicles, and 24 / 7 Concierge Service enable us to offer competitive pricing and exceptional customer service, making us a trusted partner in making #DreamTours a reality.

Role Description

This is a full-time on-site role based in New Delhi, India, for a Sales and Marketing Specialist with vast experiences in the inbound tour operation industry / DMC. The specialist will be responsible for developing and executing sales strategies, managing customer relationships, and providing exceptional customer service. Daily tasks include client communication, sales training, and overseeing sales management processes. The role also entails collaborating with the marketing team to create and implement effective marketing campaigns.

Qualifications

Strong Communication and Customer Service skills

Proven experience in Sales and Sales Management

Ability to conduct sales Training sessions

Excellent interpersonal and organizational skills

Proficiency in English, Hindi and Tamil is an advantage

Experience in the travel and tourism industry is a must

Bachelor's degree in Marketing, Business, Tourism or related field