Senior Manager Fraud Control Unit

Fraud Control and Sales Compliance

Drive implementation of Anti-Fraud policy of the Company

Identify potentially fraudulent sales compliance cases at pre-defined intervals from various sources.

Devise mechanisms to proactively identify suspicious transactions / activity including developing exception reports, automating routine tasks etc.

Investigate potentially fraudulent cases in detail in accordance with Anti- Fraud policy and procedures and within agreed timelines. Apply investigative mindset and forensic audit techniques in conducting the investigations.

Ensure Investigation reports are documented in sufficient detail and include complete case facts, events during the lifecycle of the policy, investigation findings, responses of key stakeholders, root cause of the issue, preventive and corrective action and recommendation of actions to be taken in accordance with Organization Compliance Matrix. In investigation of the cases, can assess the fraud risks / red flags of key processes in policy, agent and employee lifecycle.

Conduct continuous monitoring of key controls / fraud risk areas on pre-defined periods and present Exceptions with preventive / corrective actions to Head- Audit & Fraud Control Unit

Document and present the Agenda of meetings of Vigilance & Ethics Committee in sufficient detail with minimum supervision. Ensure that the ATR’s arising out the meeting are followed up for closure.

Identify and flag suspicious transactions and fraudulent sales compliance cases proactively.

Develop automated exception reports and fraud detection mechanisms for early alerts.

Conduct detailed investigations using forensic audit techniques within defined timelines.

Prepare comprehensive investigation reports with root cause analysis and corrective actions.

Perform periodic fraud risk assessments for key processes and update controls accordingly.

Continuously monitor high-risk areas and present exceptions with preventive measures.

Document and present Vigilance & Ethics Committee agendas and track ATR closures.

Drive automation of fraud detection tasks and implement data analytics for predictive insights.

Promote compliance and ethics through awareness programs and training initiatives.