Telecaller Female

Description

We are looking for a dynamic and enthusiastic female Telecaller to join our team in India. This entry-level position is ideal for freshers who are eager to start their career in customer service and sales. The Telecaller will be responsible for making outbound calls to potential clients, providing information about our products and services, and assisting customers with their inquiries.

Responsibilities

• Make outbound calls to potential customers to promote products and services.
• Answer incoming calls and address customer inquiries in a professional manner.
• Maintain accurate records of customer interactions and update information in the database.
• Achieve daily and monthly call targets set by the management.
• Provide feedback on call scripts and suggest improvements to enhance customer engagement.
• Assist in resolving customer complaints and provide appropriate solutions.

Skills and Qualifications

Skills Required

Communication, Customer Service, Sales Skills, Problem Solving, Active Listening, Data Entry, crm software, Persuasion, Time Management, Adaptability