Room Attendant

EOE / AA / Disabled / Veterans

What are we looking for

A Room Attendant serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow :

High school graduate and attended skills training school.

Minimum of 1 year of experience in the Housekeeping department.

1-2 years of experience in similar capacity with international chain hotels.

English literate to meet business needs.

Good knowledge of housekeepings daily operations on guest floors

Flexible with working hours able to work morning / evening shifts weekends and public holidays.

Good knowledge of chemical usage and cleaning rooms.

What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisuretravellersthe finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team tocreate remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship brand Hilton Hotels & Resorts the family of brands includes Waldorf Astoria LXR Conrad Canopy Curio Collection DoubleTree Hilton Garden Inn Hampton and many others.

If you appreciate the impact global travel can have on the world you may be just the person we are looking for to work as a Hilton Team Member. Because its with Hilton where we never forget the reason were here : to delight our guests Team Members and owners alike.

The Room Attendant cleans assigned guestrooms and keep related room floorsclean at all timesduring a shift assisting guests with any questions they may have.

What will I be doing

As the Room Attendant you will be responsible for performing the following tasks to the highest standards :

Complete and ensure all work done in assigned areas are to the highest cleanliness standards and in adherence to Hilton policies and procedures.

Ensure that guests privacies are protected during service.

Offer all possible assistance to guests and respond to guests requests.

Clean and replenish supplies for guestrooms according to standards and procedures.

Does turndown service when required.

Ensure master keysarekept secure at all times.

Keep trolleys neat and adequately supplied.

Maintain all equipment in good working condition.

Keep linen room neat and in good order.

Report any loss or damage of linen furniture fixture or equipment and maintenance deficiencies to the Floor Supervisor.

Be courteous and professionalat all times delivering high quality service to guests.

Maintain good working relationships with team members and all other departments.

Report maintenance issues promptly to the Engineering team.

Ensure compliance of lost and found procedures.

Take appropriate action to resolve guests complaints.

Promote the hotel and Hilton products and services.

Maintain a high level of product and service knowledgein order toexplain and sell services and facilities to guests.

Adhere by the hotels policies and procedures Hilton code of business conduct the hotels team member handbook.

The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

Carry out any other reasonable duties and responsibilities as assigned.

Key Skills

Time Management,Customer Service,Hotel Experience,Taleo,Hospitality Experience,Industrial Cleaning,Laundry,Guest Relations Experience,Host / Hostess Experience,Cleaning Experience,Custodial Experience,Commercial Cleaning

Employment Type : Full-Time

Experience : years

Vacancy : 1