L2 Support Engineer

L2 Support Engineer – MSP Experience Preferred

Location : Infopark, Kochi

Full-Time | Immediate Joiners Preferred

We're looking for an experienced Level 2 Support Engineer  to join our growing IT support team at Infopark, Kochi. You'll get to work on exciting and challenging projects with Australian clients , providing end-to-end technical support and solutions across diverse IT environments.

Key Responsibilities

• Manage and support Microsoft 365  environments (Exchange, Teams, SharePoint, and Admin Center).
• Handle Veeam Backup  configuration, troubleshooting, and monitoring.
• Provide remote access support  using tools like TeamViewer .
• Monitor and manage systems via BMS (Kaseya)  and maintain documentation in IT Glue .
• Deliver general server support , including setup, troubleshooting, and Windows Server / Onsite Domain Controller  configurations.
• Administer and support RDS servers, Gateways, and File Servers .

Requirements

What We Offer

Interested

Apply now or send your CV to [HIDDEN TEXT]

Skills Required

File Servers, Microsoft 365, Windows Server, Gateways, Teamviewer, Veeam Backup