Job Description
About Indus Action
At Indus Action, we seek empathetic, driven, and action-oriented team members who share our mission of making welfare access sustainable and frictionless for vulnerable citizens. We collaborate with both the state (Sarkar) and communities (Samaaj) to drive meaningful change. We prioritize an inclusive, equitable work environment with transparent policies and supportive culture. As a Deliberately Developmental Organization (DDO), we foster growth through cross-functional learning and a no-door policy, promoting open collaboration across all levels. If you're passionate about building impact at scale, experimenting, and learning joyfully, Indus Action is the place for you!
Position Summary
Indus Action has signed an MoU with The Government of Uttar Pradesh (GoUP) to transform the delivery of social security benefits to millions of Unorganised and Gig and Platform workers across the state. This partnership marks a significant step toward digital governance and enhanced social protection. Through this collaboration, Indus Action will support the GoUP in modernizing the state’s worker welfare system by implementing digital solutions and streamlined processes. The initiative will focus on benefits delivered to Unorganised and Gig and Platform workers as per the new Labour Codes notified by the Government of India. The project involves everything from supporting the state in setting up the new Gig and Platform
workers welfare Board, designing rules and SOPs for worker welfare delivery as well as designing protocols for Cess collection from businesses.
Indus Action is looking for a professional who can take ownership of critical aspects of these projects and support the state lead in driving towards crucial outputs and outcomes. Engaging with primary and secondary research, building government relations and implementing critical aspects of the project will be essential for this role. The Consultant will ensure technical support to the Department in the policy, process formulation and day-to-day execution support. The role may also involve supporting operations in other states in the North zone as per project
requirements.
Roles and Responsibilities
The primary responsibilities would include :
Strategic planning
- Designing project strategy, building the theory of change as well as the logframe for the project.
- Resource planning for the project and managing time and budget allocation.
- Design contingency plans as well as pivot strategies as per evolving circumstances
Project Operations
Operational Management : Support the day-to-day operations of projects within designated departments, ensuring strict adherence to project terms and scope of work.Cross-functional collaboration : Coordinate with various teams within IA to drive key project outputs and outcomes.Efficiency Enhancement : Identify operational bottlenecks and assist in implementing strategies to boost efficiency and productivity.Data Analysis and Reporting
Data Collection : Facilitate end-to-end primary data collection exercises as per the project requirementsData Analysis : Analyse government, primary data and secondary research to identify trends and derive stakeholder recommendations.M&E Planning : Develop and implement the monitoring and evaluation plan for projectReport writing : Write reports and one pagers based on analysis and actionable recommendations for government stakeholders.Stakeholder Engagement
Government Liaison : Engage with government officials at multiple levels (including Principal Secretary / Special Secretary Labour) on specific project aspects. This includes working out of a government office most days a week.Community Outreach : Engage with citizens from economically and socially disadvantaged groups across diverse geographical areas. This entails travelling to rural and urban locations across thezone for consultations and data collection.Partnership Development : Foster on-ground partnerships with local NGOs and other civil society organizations.Donor management
Prepare donor progress reports and share regular updatesDesign and execute a donor engagement plan to establish regular touchpoints with donorsRequirements
Skills and Qualifications
Educational Background : A Master’s degree in labour studies, development studies, social sciences, public policy, or a related field is preferred.Experience : Previous experience working on government projects is advantageous.Technical Skills : Proficiency in working on Excel or any data visualization tools (such as Miro / PowerBI) would be beneficial.Research : Familiarity with carrying out end-to-end research studies including designing methodology, preparing study tools and conducting data collection.Documentation : Proficiency in reporting for diverse stakeholder, including policy briefs, research reports, donor reports etc.Communication Skills : Excellent written and verbal communication skills for presenting outputs to government audiences.Project Management : Ability to plan resources and deliver on key outputs while balancing the priorities of all stakeholders.Team Collaboration : Ability to work collaboratively within a multidisciplinary team environment while being self-motivated.Language proficiency : Working knowledge of Hindi is mandatory.Behavioral Competencies and Values
Citizen-Focused Mindset : Upholding the principle of placing the vulnerable citizen at the center of every initiativeEntrepreneurial Energy : Showcasing ownership of time and resources to yield solutionsDealing with Ambiguity : Maintaining grace under pressure and showcasing a progressive approachGrowth Mindset : Perceiving every experience as a learning curve and an opportunity for growthCollaboration : Cultivating productive partnerships internally and externally.Education and Experience
Indus Action seeks to provide a unique opportunity for people with 4-6 years of exposure to public policy, planning and development. It seeks to engage people with a passion for understanding social security and wanting to gain experience with government policies and programs in areas relevant to development. It will also provide high-quality professional inputs in economics, education, public health, and social
science.
Educational qualifications : Bachelors / Masters in public policy, labour studies or related fields is preferred
Language - Ability to read and speak Hindi fluently is essential
Benefits
Compensation
The compensation will be based on Indus Action's compensation bench marking rubric. The compensation range will depend on the qualifications, experience, and fit for the role.
This will be a 1 year consultancy position based in Lucknow.
The candidate would need to use his / her own laptop and the organization will bear the annual maintenance cost up to INR 12,000 per year as per actuals.
Requirements
Strategic planning
Designing project strategy, building the theory of change as well as the logframe for the project.Resource planning for the project and managing time and budget allocation.Design contingency plans as well as pivot strategies as per evolving circumstances Project OperationsOperational Management : Support the day-to-day operations of projects within designated departments, ensuring strict adherence to project terms and scope of work.Cross-functional collaboration : Coordinate with various teams within IA to drive key project outputs and outcomes.Efficiency Enhancement : Identify operational bottlenecks and assist in implementing strategies to boost efficiency and productivity. Data Analysis and ReportingData Collection : Facilitate end-to-end primary data collection exercises as per the project requirementsData Analysis : Analyse government, primary data and secondary research to identify trends and derive stakeholder recommendations.M&E Planning : Develop and implement the monitoring and evaluation plan for projectReport writing : Write reports and one pagers based on analysis and actionable recommendations for government stakeholders. Stakeholder EngagementGovernment Liaison : Engage with government officials at multiple levels (including Principal Secretary / Special Secretary Labour) on specific project aspects. This includes working out of a government office most days a week.Community Outreach : Engage with citizens from economically and socially disadvantaged groups across diverse geographical areas. This entails travelling to rural and urban locations across the zone for consultations and data collection.Partnership Development : Foster on-ground partnerships with local NGOs and other civil society organizations. Donor managementPrepare donor progress reports and share regular updatesDesign and execute a donor engagement plan to establish regular touchpoints with donors
