Mallcom - General Manager - Operations

Key Responsibilities

• Strategic Operations Management
• Develop and implement operational strategies aligned with the company's business objectives for the Safety Footwear division.
• Plan and execute annual business targets, including production volumes, quality standards, and cost optimization goals.
• Drive continuous improvement initiatives using Lean Manufacturing, Kaizen, and Six Sigma methodologies.
• Ensure strict compliance with ISO, BIS, EN, and other international quality standards relevant to safety footwear manufacturing.
• Production & Capacity Planning
• Oversee end-to-end production operations across all safety footwear manufacturing lines.
• Optimize production schedules to meet demand forecasts while ensuring on-time delivery and resource utilization.
• Monitor capacity and implement strategies for capacity enhancement and productivity improvement.
• Coordinate closely with the R&D team for new product development and process innovations.
• Quality, Safety & Compliance
• Ensure 100% compliance with safety regulations, labour laws, and environmental norms.
• Lead initiatives to enhance product quality and minimize defects through root cause analysis and process controls.
• Oversee the implementation of Total Productive Maintenance (TPM) and preventive maintenance schedules to minimize downtime.
• People & Performance Management
• Lead a large cross-functional team comprising plant heads, production managers, supervisors, and operators.
• Drive employee engagement, capability building, and succession planning within the unit.
• Set clear KRAs and KPIs for team members, conduct regular performance reviews, and foster a high-performance culture.
• Cost & Resource Optimization
• Monitor operational budgets and implement measures to reduce manufacturing costs without compromising quality.
• Drive energy efficiency, material utilization, and waste reduction initiatives.
• Collaborate with procurement and supply chain teams to ensure timely availability of raw materials at optimal costs.
• Cross-functional Collaboration
• Act as a bridge between production, R&D, marketing, sales, finance, and HR teams.
• Work closely with the leadership team to evaluate new business opportunities and market expansion plans.
• Support internal audits, vendor evaluations, and stakeholder meetings to drive business excellence.

Key Deliverables / KPIs

Quality Metrics : First-pass yield - 98%, rejection rate

Desired Candidate Profile

Experience : 15+ years in managing operations in footwear / leather / PPE / large-scale manufacturing, with at least 5 years in a senior leadership role.

Technical Expertise : Deep knowledge of safety footwear production processes, machinery, and raw materials.

Leadership Skills : Strong people management, decision-making, and conflict-resolution capabilities.

Process Orientation : Hands-on exposure to Lean, TPM, Six Sigma, and ERP systems (SAP preferred).

Business Acumen : Strong understanding of P&L management, capacity planning, and operational cost drivers.

(ref : iimjobs.com)

Skills Required

Sap, Kaizen, Iso, Lean Manufacturing, bis , Six Sigma