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Salesforce Business System Analyst

Salesforce Business System Analyst

Anicalls (Pty) LtdHyderabad, Telangana, India
4 hours ago
Job description
  • Experience working in a multi-system environment
  • Collaborates with business stakeholders and scrum team to define, coordinate and execute user acceptance testing
  • Evaluates native functionality from third party / cloud solutions and identifies opportunities to meet business needs
  • Ensures the product owner has a robust product backlog for refinement
  • Develops trust relationships with business stakeholders
  • Solves complex business problems through aligning Salesforce platform capabilities to make recommendations
  • Uses analytical tools during interviews and analysis of business needs (5 Whys, Cause and Effect Diagrams, etc.)
  • Reviews stories and acceptance criteria with the scrum team (Product Owner, Scrum Master, Dev Team) to gain a common understanding and agree on testability
  • Documents functional and non-functional specifications
  • Identifies data sources and analyses data relevant to processes impacted by the solutions being created
  • Assists the scrum team with functional testing as needed
  • Collaborates with other Business Analysts to align identified user stories within the organizational roadmap
  • Ability to complete complex business process maps and presentations
  • Collaborates with the scrum team on the definition of done to ensure the successful development of user stories
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    System Analyst • Hyderabad, Telangana, India

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