Diploma or Bachelor’s degree in Computer Science, Information Technology, or a related field.
4-5 of experience in IT support, with a demonstrated record in a senior or lead role.
Profound technical knowledge with the ability to troubleshoot a broader range of hardware, software, and network issues.
Exceptional verbal and written communication skills.
Demonstrated leadership capabilities and team collaboration.
Proven experience in mentoring or training staff.
Familiarity with Service Desk software and tools.
For remote work scenarios, a reliable and fast internet connection is essential.
Interested can share resume to hemamalini.dhanasekaran@cbts.com
Work Location : Chennai
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Service Desk Specialist • Chennai, Tamil Nadu, India
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