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Relationship Manager-Business Banking-Affluent-Priority-Regional sales

Relationship Manager-Business Banking-Affluent-Priority-Regional sales

ConfidentialKolkata, India
4 days ago
Job description

Key Responsibilities :

  • Client Acquisition & Relationship Management :

Develop new and expand existing HNI customer relationships through in-depth profiling.

  • Match client needs with Kotak Group's product offerings.
  • Ensure client contactability through regular weekly / monthly interactions.
  • Sales & Revenue Generation :
  • Generate business across :

    Liabilities : Current Accounts, Term Deposits.

  • Assets : CC, OD, Term Loans, Export Finance.
  • Fee Products : Trade, Forex, Insurance, Mutual Funds.
  • Formulate and implement sales plans to acquire new HNI clients and grow relationship value.
  • Portfolio Management :
  • Conduct client portfolio reviews and recommend suitable products.

  • Maintain complete relationship records for assigned accounts.
  • Resolve client queries within defined turnaround times (TAT).
  • Customer Experience & Compliance :
  • Ensure high levels of customer service and adherence to bank policies.

  • Coordinate with internal teams and group companies for seamless service delivery.
  • Plan and execute special sales initiatives and client engagement events.
  • Candidate Requirements :

  • Education : Graduate (mandatory) MBA / Postgraduate preferred.
  • Experience : 4-13 years in banking or financial services, preferably in HNI relationship management.
  • Certifications : AMFI / IRDA / NISM preferred.
  • Skills :
  • Strong interpersonal and communication skills.

  • Decision-making ability with a sense of ownership.
  • Expertise in Trade, Forex, and Commercial Assets.
  • High energy, customer orientation, and a go-getter attitude.
  • Skills Required

    Nism, Amfi, IRDA, Trade Forex

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