Job Description :
We are looking for a motivated Lead-Master Coach to join our team! Youll be instrumental in helping coachee find a solution themselves by training and mentoring them all while having a blast doing it
Role and Responsibilities :
- Play a mentor s role to guide and coach relevant skills and techniques to improve the team s overall performance.
- Assist with Follow up coaching tactics.
- Help TLs identify skill issues and the relevant coaching techniques for the same.
- Set a cadence of coaching observations / Triads to observe TLs coaching sessions.
- Document feedback and report on a weekly basis.
- Avoid dictating the right way to coach, help the TL to self-discover methods to coach themselves effectively.
- Be assertive and have the ability to draft an action plan independently to scale up the TLs coaching skills.
- Provide performance-impacting insights during weekly, monthly, and quarterly reviews.
Qualifications :
Exceptional written & verbal communication skills.Excellent Coaching & Feedback Skills.Stakeholder management, adaptability, data analytics & management.Should have worked in a frontline supervisory role for a minimum of 1.5 years.Should have prior coaching experience.Should be open to working from the office & flexible shift timings.Background in L&D or quality would be given preference.Should be inclined to the growth mindset.Should not be intrusive in all activities performed by the supervisor.Mandatory Skills :
Exceptional coaching and feedback skills. Adaptability. Growth Mindset.Data Management.People orientation.Exceptional communication skills.Stakeholder management.What's in it for You
Constant Learning and an entrepreneurial growth mindsetEmployee-centric benefits plan including but not limited to Comprehensive HealthInsurance, generous Leave Policy, Covid Support, Vaccination drives, Wellbeingsessions, real-time grievance redressal, and work flexibility.We are a people-first organization with policies and processes that help you bring thebest version of yourself into work including fast-track growth for high-potential folksAn opportunity to be associated with the world s leading brands as clientsTo be a part of an organization with more than 60% of homegrown LeadersCustomized training programs that are catered to personal and professionaldevelopmentWe are an equal opportunities employer. We believe passionately that employing adiverse workforce is central to our success.Skills Required
Data Management, Career Development, Data Analytics