Job Description :
We are looking for a motivated Lead-Master Coach to join our team! Youll be instrumental in helping coachee find a solution themselves by training and mentoring them all while having a blast doing it
Role and Responsibilities :
- Play a mentor s role to guide and coach relevant skills and techniques to improve the team s overall performance.
- Assist with Follow up coaching tactics.
- Help TLs identify skill issues and the relevant coaching techniques for the same.
- Set a cadence of coaching observations / Triads to observe TLs coaching sessions.
- Document feedback and report on a weekly basis.
- Avoid dictating the right way to coach, help the TL to self-discover methods to coach themselves effectively.
- Be assertive and have the ability to draft an action plan independently to scale up the TLs coaching skills.
- Provide performance-impacting insights during weekly, monthly, and quarterly reviews.
Qualifications :
Exceptional written & verbal communication skills.Excellent Coaching & Feedback Skills.Stakeholder management, adaptability, data analytics & management.Should have worked in a frontline supervisory role for a minimum of 1.5 years.Should have prior coaching experience.Should be open to working from the office & flexible shift timings.Background in L&D or quality would be given preference.Should be inclined to the growth mindset.Should not be intrusive in all activities performed by the supervisor.Mandatory Skills :
Exceptional coaching and feedback skills. Adaptability. Growth Mindset.Data Management.People orientation.Exceptional communication skills.Stakeholder management.Skills Required
Data Management, People Orientation, Stakeholder Management