Front Desk Executive

Company Description

ALTR NATIV is a lifestyle hotel brand that transcends traditional hostels and hotels. We are creating authentic, vibrant hubs for tech-savvy, design-conscious travelers seeking unpretentious luxury and affordability. Our consciously crafted spaces maximize comfort, creativity, and connection, catering to modern travelers. Join us in redefining the travel experience with our community-led spaces designed for sleeping, working, and playing.

Role Description

This is a full-time on-site role for a Front Desk Executive located in North Goa. The Front Desk Executive will manage daily front desk duties, including greeting guests, answering phones, managing reservations, and ensuring customer satisfaction. They will play a key role in enhancing the guest experience by providing unparalleled customer service, addressing inquiries, and collaborating with other team members to maintain a well-functioning front desk area.

Qualifications

• Strong Interpersonal Skills and Communication skills
• Proficiency in Phone Etiquette and Receptionist Duties
• Excellent Customer Service abilities
• Previous experience in hospitality or a related field is a plus
• Ability to work independently and as part of a team
• Open to working flexible hours, including weekends and holidays
• High school diploma or equivalent; additional certifications in hospitality are a bonus

Skills Required

Customer Service, phone etiquette, Receptionist Duties