Payments Support Analyst
PRI GlobalPune, Republic Of India, IN21 days ago
Job descriptionFinance or accounting background preferred. Exposure to banking operations, accounts payable / receivable, or revenue processes is a plus. Handle 10–12 support calls daily (not a call center role). Provide L1 / L2 support via internal calls and email. Strong proficiency in Excel and PowerPoint for data analysis and presentations. Excellent verbal and written communication skills to support global clients ( Australia, Europe, UK, US). Conduct research based on client requirements and prepare relevant data. Willingness to learn, multitask, and adapt in a dynamic environment. Operational excellence and a proactive approach to learning new tools and processes. Prior experience with ticketing tools is a plus (not mandatory). Training will be provided for the right candidate with strong communication skills and a finance support mindset.
Position Title : Associate Specialist – Transaction Services
Shift Timing : Standard business hours
Interview Process : 2 rounds
Domain : Fintech / Payments
Joining Timeline : Immediate to 30 days
Candidate Requirements
Experience :
- Minimum 1–3 years of relevant experience in finance operations, preferably in KPO / BPO environments.
Educational / Professional Background :
Skills & Responsibilities :
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Support Analyst • Pune, Republic Of India, IN
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