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Business Systems Analyst - CPQ

Business Systems Analyst - CPQ

ConfidentialPune
30+ days ago
Job description

Strategic Planning and Execution :

  • Collaborate with senior management to define CPQ strategy and roadmap.
  • Translate strategic objectives into actionable projects and initiatives.
  • Oversee the execution of CPQ projects from inception to completion, ensuring timely and successful delivery.

Requirements Gathering and Analysis :

  • Facilitate workshops and meetings with key stakeholders to gather and document detailed business requirements.
  • Analyze current business processes and identify opportunities for improvement through CPQ solutions.
  • Solution Design and Architecture :

  • Lead the design and architecture of Salesforce CPQ solutions, ensuring alignment with business goals.
  • Collaborate with technical teams to validate solution feasibility and scalability.
  • Ensure that solution designs adhere to industry best practices and Salesforce guidelines.
  • System Configuration and Customization :

  • Oversee the configuration and customization of Salesforce CPQ settings including product bundles, pricing rules, discount schedules, and approval processes.
  • Ensure consistency and quality in system configuration across projects.
  • Data Management and Governance :

  • Ensure data integrity and quality within the Salesforce CPQ system.
  • Oversee data migration and integration efforts, ensuring seamless data flow between systems.
  • Ensure and document data access, transport, and storage compliance
  • Testing and Validation :

  • Develop comprehensive test plans and lead the testing efforts to ensure CPQ solutions meet specified requirements.
  • Coordinate user acceptance testing (UAT) and address feedback to refine solutions.
  • Training and Support :

  • Develop and implement training programs for end-users to ensure successful adoption of Salesforce CPQ.
  • Provide high-level support for complex CPQ-related issues and serve as an escalation point for the team.
  • Reporting and Analytics :

  • Design and oversee the creation of custom reports and dashboards to monitor CPQ performance.
  • Analyze key performance indicators (KPIs) and generate insights to inform business decisions.
  • Stakeholder Communication :

  • Act as the primary point of contact for CPQ-related initiatives, ensuring clear communication and alignment with stakeholders.
  • Facilitate regular status meetings and present project outcomes to senior management.
  • What Youll Need to be Successful

    Personal Traits :

    Consitently Curious and Innovative, with a strong sense of ownership of solution design and cross-domain / team innovation. A drive to collaborate and execute.

    Education and Experience :

  • Bachelors degree in business administration, Information Technology, Computer Science, or a related field.
  • Minimum of 6-8 years of experience as a Business Analyst, with at least 4 years of experience specifically in Salesforce CPQ.
  • Technical Skills :

  • Deep expertise in Salesforce CPQ configuration and customization.
  • Strong understanding of the Salesforce platform, including Sales Cloud and integration tools.
  • Proficiency in data migration, management, and integration best practices.
  • Advanced knowledge of Salesforce reporting and dashboard creation.
  • Expert in handling tools like Jira, Confluence, Microsoft 365 etc.
  • Certifications :

    Salesforce Certified CPQ Specialist certification is required.

  • Salesforce Certified Advanced Administrator or Platform App Builder certification is preferred.
  • Project management certifications such as PMP or Agile Scrum Master are a plus.
  • Soft Skills :

  • Excellent team player.
  • Strong analytical and problem-solving abilities.
  • Exceptional communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple projects and priorities in a dynamic environment.
  • Additional Qualifications :

  • Experience in industries such as SaaS, technology, manufacturing, or telecommunications where CPQ solutions are commonly used.
  • In-depth understanding of sales processes and methodologies.
  • Familiarity with Agile project management methodologies and tools.
  • Working Conditions :
  • Ability to work in the rotational shifts i.e. 1pm 10pm and 6pm 3am. from the office.
  • Eligible for odd evening shift allowances as applicable.
  • Occasional travel may be required for project meetings and stakeholder engagement.
  • Skills Required

    Data Management, Salesforce Cpq, Requirements Gathering, Solution Design

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