Solution Architect

Key Responsibilities :

• Translate business needs into clear and well-documented functional and non-functional requirements
• Design scalable and comprehensive marketing automation solutions using MoEngage, including data models, segmentation strategies, workflows, personalization, and reporting mechanisms
• Architect integrations between MoEngage and systems such as CRM, CDP, e-commerce platforms, analytics tools, and other marketing technologies using APIs and integration methods
• Maintain up-to-date expertise in MoEngage features, APIs, and best practices and provide guidance to internal teams and clients
• Provide technical leadership to implementation teams, ensuring adherence to architecture and best practices, while mentoring junior team members
• Collaborate with sales teams during pre-sales by contributing technical expertise, proposals, and participating in client presentations
• Design with a focus on performance, scalability, and reliability, identifying potential bottlenecks and ensuring platform readiness for large-scale data and campaigns
• Create and maintain detailed technical documentation including solution architecture diagrams, integration specifications, and configuration guides, and contribute to internal knowledge bases
• Act as an escalation point for complex technical issues during implementations and integrations, providing effective resolutions
• Ensure all solutions comply with security and regulatory standards

Required Qualifications :

Preferred Qualifications :

(ref : hirist.tech)