Talent.com
Manager - Business Analyst

Manager - Business Analyst

ConfidentialPune
30+ days ago
Job description

You could be the right candidate if you

  • Understand & craft successful product conceptualization & delivery by synthesizing the intersection of market environment, consumer behavior & business ambition
  • Can empathize well with & understand the motivations of users
  • Have proved expertise in User Research, Processes for creating Personas, Customer Journey Maps & User Flows
  • Understand existing mental models & expectations of users based on contemporary experiences
  • Have an exceptional eye for visual and interaction details
  • Can communicate design decisions effectively
  • Ability to present your design strategy and persuade stakeholders while solving user problems creatively and effectively
  • Ability to act as an indispensable member of the product delivery team throughout all phases of product development
  • Comfortable with Agile / iterative project management methodologies
  • Ability to identify metrics & analytics to track impact of design decision through quantitative data
  • Collaborate & communicate effectively across disciplines such as Technology, Product, Operations, Marketing & Analytics teams to design & implement solutions
  • Have a curious mind; measure what really matters and can design subsequent iterations basis insight
  • Hands on knowledge of behavioral analytics platforms, BI tools and SDLC tracking tools
  • Are passionate about operating interactively

This could be the gig for you if you

  • Are passionate about consumer behavior and culture; enjoy spending time with customers to understand what they really want. Have an attentive ear listen to new ideas.
  • Are comfortable progressively iteratively while balancing the need for a minimal level of service a digital asset should provide when a customer engages with it
  • Can identify raw stones and iteratively polish them into shining diamonds.
  • Like to work in a space where everyone can see what others are doing
  • Take help from others when stuck and encourage others when there are setbacks
  • Take full responsibility for your own output while thinking wing to wing across the organization; to solve for the customer
  • Have 6-8 years of total experience with atleast 3 years domain experience in any of these sectors health insurance, wellness, payments, financial services ecommerce, insurance core systems, health tech, insure tech tele-sales & non voice customer servicing platforms, loyalty platforms

    • Skills Required

    Health Insurance, Wellness, Payments, Technology, Product, Operations

    Create a job alert for this search

    Analyst • Pune