Job Title : Operations Manager- MICE Location : Gurugram, Haryana
Role Summary :
Hi Offsite, the corporate offsites & events vertical of Hi Tours Group (trusted by Amazon, McKinsey, Deloitte & more), is hiring a MICE Operations Manager to lead end-to-end execution for domestic and outbound offsites. This role owns post-sales delivery from reservations to on-ground execution, ensuring flawless events, zero misses, and strong client testimonials. You will be the single point of contact for all MICE operations and will eventually build and manage a team of 5–6 Operations Specialists.
Key Responsibilities :
Qualifications :
7+ years in MICE operations, corporate events, travel operations, or large-group delivery.
Strong knowledge of hotels, corporate contracting, vendor coordination & event operations.
Skilled in itineraries, checklists, documentation & large-group handling (50–500 pax).
Excellent communication, crisis management & multi-stakeholder alignment
Traits we are looking for : High ownership, calm under pressure, detail-oriented, strong follow-up discipline & client-first mindset; natural leader who can build a team.
Why Join Us :
Be part of one of India’s most dynamic corporate offsite & events brands with a growing Fortune 500 client base.
Lead operations for high-impact programs across India and global destinations.
Build your own operations team and shape the delivery engine for Hi Offsite.
Work in a fast-scaling, multi-brand travel company with strong systems and cross-functional collaboration.
Operation Manager • Gurgaon, Haryana, India