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Product Support Engineer(Interviewer)

Product Support Engineer(Interviewer)

FuturemugThiruvananthapuram, Kerala, India
13 hours ago
Job description

Product Support Engineer(Freelance Interviewer)

Location : Remote

Skills and Qualifications :

  • Fluent in English, both speaking and writing.
  • Excellent written and verbal communication skills.
  • Strong time management skills, results-focused, and a proactive nature.
  • Ability to learn quickly and to adapt easily to change.
  • Experience using CRM systems, Salesforce.com preferred.
  • B.Tech / B.E. / MCA and / or IT Networking or Security Certification such as : Network+, CCNA, or Security+.
  • 4-8 years of relevant experience in technical support / helpdesk role troubleshooting network and / or network security problems.
  • Strong understanding of TCP / IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols.
  • Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.
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Product Support • Thiruvananthapuram, Kerala, India

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