Ø Co-ordinate with Building Manager, Soft service Manager, Security Manager, Engineers and other HODs for an excellent Occupants relationship with respect to request / complaints and Occupant's satisfaction.
Ø To coordinate events, address issues of Occupants well in time and ensure Occupants retention.
Ø Develop systems and procedures that ensure safety of team members, employees, plant, machinery and property.
Ø Create a work environment that is high in employee morale and provides constant learning & development and use the feedback from Employee Satisfaction Survey to draw an action plan.
Ø Develop & Implement the annual plan using customers and management inputs framework, linking the department's objectives to the unit's overall strategy.
Ø Monitor energy consumption and design methods for conservation and optimization of energy.
Ø Ensure that all the HK, Security, Finance and Engineering & maintenance activities / systems are adhered to the standards / efficiency / productivity levels that have been set for the unit.
Ø Recommend changes in processes, materials and equipment, in order to enhance service levels and improve the operational efficiency.
Ø Responsible for maintaining the physical plant that includes capital improvements and continuing renovations of the property. Maintain the fire safety system through regular inspection and physical check.
Ø Coordinate with Procurement for getting the POs issued on time and Finance for releasing Payments.
Ø Overall responsible of all electromechanical systems in site.
Ø Implementing the duty roster for engineers & down teams.
Ø Ensuring the smooth client communication at site.
Ø Arranging the maintenance for all HT & LT lines .
Ø Ensuring adequate HSD stock in site.
Ø Planning of B-check for all DG's.
Ø Ensuring the AMC of all Chillers, Lifts & VCB's.
Ø To coordinate with EM and ensure coordination with all stake holders like engineers, HK, Security for smooth operation.
Skills Required
Procurement, Engineering, Operational Efficiency
Deputy Manager • Gurgaon / Gurugram, India