We are seeking a dynamic and experienced HR Operations personnel to lead HR operations for a diverse workforce of approximately 2,000 employees across Head Office, Satellite Offices, Branch Operations, and Manufacturing Units across India. The role demands a strong grasp of Compensation & Benefits, Policy Governance, Labour & Statutory Compliance, and Digital HR Transformation, ensuring consistent service delivery for both white-collar and blue-collar employees including on-rolls and contract staff.
Key Responsibilities :
1. HR Operations Management
- Oversee day-to-day HR operations across the corporate office, regional branches, and factory locations.
- Standardize and streamline HR processes for seamless service delivery across all touchpoints.
- Ensure efficient onboarding, employee lifecycle management, and HR shared services for all employees.
- Assist in responding to audit findings related to HR during external financial audits
- Implement corrective actions and process improvements based on audit feedback.
2. Compensation & Benefits
Design and execute compensation structures aligned with organizational goals and market standards.Manage monthly payroll processes, incentive calculations, and statutory deductions across locations.Administer employee benefit programs such as medical, insurance, and welfare schemes.3. Policy Administration & Governance
Develop, update, and communicate HR policies and employee handbooks across all units.Ensure alignment of HR policies with business objectives and compliance with regional labour laws.Partner with site HRs to ensure policy enforcement and disciplinary governance.4. Labour & Statutory Compliance
Ensure 100% compliance with all applicable central and state labour regulations (ESI, PF, CLRA, Factories Act, etc.).Coordinate with contractors and third-party agencies to monitor contract labour compliance.Manage labour inspections, audits, and government interactions with complete documentation.5. Workforce Management
Oversee on-roll and contract employee administration across all geographies.Support manpower planning, deployment, and grievance redressal mechanisms across all locations.Maintain and monitor accurate workforce data and HR dashboards for leadership reporting.6. Digital HR Transformation
Drive digitization of HR processes including HRMS implementation, payroll automation, and self-service tools.Identify opportunities for tech-led enhancements in HR operations.Ensure data accuracy, system integration, and end-user adoption of HR tools.7. Performance Management System
Develop and enhance the performance management policy, tools, templates, and rating structures.Design and implement KRA / KPI frameworks in alignment with organizational goals.Ensure integration of PMS with compensation, learning, and career development systems.Drive the annual appraisal cycle including timelines, communications, and system administration.Guide managers and employees through appraisal processes including self-review, manager review, and calibration.Track performance trends and generate analytical reports and dashboards for leadership.Administer performance management systems or HRIS tools; liaise with vendors / IT for technical enhancements.Collaborate with managers on Performance Improvement Plans (PIPs) for underperformers.8. HR Budget Planning & Forecasting
Collaborate with Finance and HR leadership to prepare the annual HR budget, including headcount, compensation, benefits, training, and other HR-related expenses.Forecast monthly, quarterly, and annual HR expenditures based on workforce planning, salary revisions, and new HR initiatives.Monitor budget utilization trends and provide variance analysis.Coordinate with departments to allocate HR-related expenses to correct cost centres.Maintain accurate records of HR cost allocations across business units / functions.Prepare monthly and quarterly HR budget vs. actual reports and present insights to HR and Finance leadership.Analyze trends, variances, and cost drivers to support better decision-making.Qualifications & Experience :
Master's degree in human resources, Labour Welfare, or Business Administration.12-15 years of experience in HR Operations, with at least 3-5 years in a managerial / leadership role.Proven track record in managing large-scale operations in a multi-location manufacturing setup.Strong knowledge of labour laws, payroll management, compliance, and HR automation.Strong knowledge of HRMS implementation, maintenance and trouble shooting the queries related to HR modules.Strong knowledge on data analytical and reportingKey Competencies :
Strong execution and stakeholder management skills.High attention to detail, with ability to handle scale and complexity.Deep understanding of statutory and legal requirements across India.Change management and digital transformation leadership.Excellent interpersonal, communication, and negotiation skills.Note : This role involves travel across India to oversee HR operations at factories, offices, and regional
(ref : iimjobs.com)