Accounts Receivable F&A Operations

About Voya India :

Voya India, formerly known as VFI SLK, pioneers the transformation of the financial services customer experience through the art of technology, innovation, and human creativity. We are dedicated to delivering cutting-edge solutions to Voya’s Health (employee benefits), Wealth (retirement), and Investment Management businesses. Our expertise lies in crafting inventive customer-centric solutions by digitizing, automating, and optimizing technology and business processes.

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Overview

The BNFT Accounts Receivable Associate plays a key role in ensuring timely and accurate receivables processing and reporting. Individuals must be highly organized, detail oriented, adaptable and a team player.

The role is responsible for various activities related to accounts receivable processing and life cycle of revenue contract processing to ensure proper revenue recognition and invoicing for the business. The individual will utilize in-depth revenue contract and accounts receivable knowledge, with a solid understanding of industry standards and practices in the different role responsibilities.

Profile Description

Accounts Receivable professionals’ shoulder numerous important roles and responsibilities. In this role as Accounts Receivable Associate, you will :

Assist with generating and sending invoices to customers accurately and on time. This may involve :

Prepping the monthly Bill Lines Report which includes reviewing detail lines for billing using predefined checklists

Prepping usage files using predefined checklists

Validating final system-generated invoices for completeness and accuracy

Prepping and correcting invoice presentation as needed for specific customers in Adobe Pro

Sending invoices to customers via email or through customer portals

Downloading customers’ detail files

Support of the processing and application of customer payments in the accounting system.

Help track outstanding receivables and follow up on overdue accounts. This may include :

Sending predefined Dunning emails based on aging reports

Sending invoice copies, statements, detail files or other support requested by customers

Partnering with collections accountants on efforts to collect outstanding payments

Processing of credit memos and month-end close activities. This may involve :

Processing AR credit memos in Oracle Receivables module

Documenting processed credits in SFDC

Preparation of standard journal entries,

Account reconciliations

Perform validation of executed revenue contracts to ensure completeness and accuracy of data flowing between Salesforce (“SFDC”) and Oracle. This will involve :

Accurate and timely review of contracts and the creation / correction of service contracts in SFDC

Review of Subscription created in Oracle Subscription Management (“SM”) post integration from SFDC to ensure completeness and accuracy using predefined checklists.

Perform additional set up related to subscription and / or product status and billing and / or revenue required templates as necessary.

Updating subscriptions as needed for uplift

Updating subscriptions for certain corrections as needed and predefined by the Revenue Manager

Ad Hoc projects involving revenue reporting and reconciliation.

Desired Experience and Skillset

Certain skills and qualifications are essential to thrive as a Accounts Receivable Associate. The key skills and qualifications required for this role include :

Finance or Accounting degree with 4-9 years of experience

Strong knowledge of accounting principles and practices

Proficiency in financial software and accounting tools, Oracle ERP, SFDC experience and Blackline account reconciliations a plus

Excellent Excel skills and attention to detail

Effective communication and interpersonal skills for customer interactions and team collaboration

Problem-solving and analytical skills to navigate

Exceptional organizational and time management abilities to meet deadlines and manage multiple tasks simultaneously

Proficiency in data analysis and report generation