Business analyst - Lending Operations

Mizuho Global Services Pvt Ltd (MGS) is a subsidiary company of Mizuho Bank, Ltd, which is one of the largest banks or so called ‘Mega Banks’ of Japan. MGS was established in the year 2020 as part of Mizuho’s long-term strategy of creating a captive global processing center for remotely handling banking and IT related operations of Mizuho Bank’s domestic and overseas offices and Mizuho’s group companies across the globe.

At Mizuho we are committed to a culture that is driven by ethical values and supports diversity in all its forms for its talent pool. Direction of MGS’s development is paved by its three key pillars, which are Mutual Respect, Discipline and Transparency, which are set as the baseline of every process and operation carried out at MGS.

What’s in it for you?

o Immense exposure and learning

o Excellent career growth

o Company of highly passionate leaders and mentors

o Ability to build things from scratch

Know more about MGS : -

https : / / www.mizuhogroup.com / asia-pacific / mizuho-global-services

Key Responsibilities :

• Planning & Promotion as BA

o Business requirement validation with use cases in the prototyping phase

o Establish and introduce new work procedures and / or workarounds

o Planning and promotion of user tasks from BA’s perspective

o Conduct study to analyse system effectiveness and cycle time

o Provide training to local and overseas users

o Provide support in User Acceptance Testing

o Liaise with End Users, Vendors and Head Office in migration and other project tasks

o Assist in the preparation of System and Operation manuals

o Provide support in User Acceptance Testing (including Test Case Creation and Issue Management)

o Conduct Client Impact Analysis and Support Customer Notification

o Support the Team as a Subject Expert in the management of Lending related IT Projects

o Facilitate in system function and workflow design

o Monitor task progress of the user side, conduct issue & risk management, and provide support for solving them

o Provide insights and feedback to project planning with Area PM

o Other regular reporting such as regional progress, challenges and success to BA leads

Required Skills / Experiences / Personalities :

1. Excellent business communication skills with technical proficiency and exposure in Banking.

2. Working experiences as bank staff in Middle and Back-Office domain in Lending area.

3. Possess strong Hands-on experience in Business Analysis activities like creating both BRD and FRD

4. Experience of handling the full Lending operation process, including doc verification, data entry, compliance checks, Lending disbursement, etc.(Mandatory for VP / AVP).

5. Experience of working with people from different geographies (actual international experience is not mandatory but working / interacting with people from different geographies is needed

6. End to end banking application implementation and transformation experience preferred (ACBS, Oracle ELM)

7. Agile / Scrum experience is preferred.

8. Experience in collecting business requirements and standardization of workflow across different entities

9. Strong analytical, problem- solving and decision-making skills

10. Sound knowledge in Business Process Management (BPM)

11. A meticulous attention to detail and commitment to producing high-quality, precise, and extensive requirement documentation

12. Experience in project implementation from user side (big project is preferred)

13. Excellent interpersonal, communication and negotiation skills

14. Mindset to not fear challenge / undertake risk

15. Willingness to undertake travel within the APAC region to interact in person with Mizuho teams to gather the necessary requirements

16. BE / BTech or equivalent with banking industry experience.

Address 16th Floor, Tower-B Brigade, World Trade centre, 142, Rajiv Gandhi Salai, OMR, Perungudi, Chennai, Tamil Nadu 600096