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Accounts Receivable Specialist

Accounts Receivable Specialist

ConfidentialAhmedabad, India
30+ days ago
Job description

Accounts Receivable & Collections

  • Follow up on overdue invoices and send payment reminders.
  • Record customer commitments and maintain accurate payment records in ERP systems.
  • Escalate unresolved or complex AR issues to the onshore finance team.

Customer Support (Zendesk or Similar)

  • Manage AR-related customer tickets — including invoice requests, payment confirmations, and disputes.
  • Categorize, prioritize, and escalate tickets as needed.
  • Respond to client queries in a timely and professional manner.
  • Administrative & System Tasks

  • Update and edit PDF invoices.
  • Maintain and update Excel trackers and AR logs in Dynamics 365 .
  • Assist with invoice processing, documentation, and reconciliations.
  • Skills Required

    Dynamics 365, zendesk, Excel

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    Account Specialist • Ahmedabad, India

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